What can law firms in the United States use AI for today?

Connected to your systems

AI connected to approved business data and systems for bounded, multi-step workflows with clear permissions.

In United StatesMap data flows, permissions and vendor responsibilities before connecting AI to operational systems or customer records.

1. 01An assistant that works across the firm’s systems

   Lets staff find and prepare work across the firm’s documents, past work, email and case-management software, with each person seeing only what they are allowed to.

   People stay in chargeThe firm controls who can see what, how long records are kept, and anything sent outside the firm.

2. 02Open new client files with fewer manual steps

   Collects a new client’s details, searches the firm’s records for possible conflicts of interest, and passes anything unusual to staff.

   People stay in chargeQualified staff resolve conflicts and decide whether to take on the client.

3. 03Track deadlines, progress and billing

   Picks out court and filing dates, prepares reminders, updates the status of each case in draft, and prepares the wording for bills.

   People stay in chargePeople confirm official dates, filings, invoices and any change to the firm’s records.

4. 04Draft from the firm’s own templates and facts

   Combines approved templates, the facts of the case and checked legal sources into a working draft that shows where each part came from.

   People stay in chargeThe responsible lawyer decides the strategy, the legal analysis and the final wording.

5. 05Personal assistant for owners & staffConnect the assistant to email, calendar and files

   Let the assistant read approved inboxes, calendars and documents to sort messages, propose replies, schedule meetings and keep task lists current.

   People stay in chargeAccess is limited per person; sending, accepting and deleting stay with the user.

6. 06Marketing, content & brandLink content to your products and calendar

   Use approved brand guidance, product or service details, promotions, events and past content to prepare and schedule approved material, with review steps built in.

   People stay in chargeWho can publish, who is targeted, what is offered and any outside commitment stay controlled and reviewable.

7. 07Sales & business developmentLink the sales process

   Use customer records, product details, availability and past conversations to rank leads, prepare follow-ups and keep the sales list up to date.

   People stay in chargeConsent, contact rules, pricing and significant commitments stay with staff.

8. 08Customer service, calls & appointmentsA phone and chat assistant linked to bookings

   Answer calls, confirm who is calling within set limits, look up account or booking details, schedule appointments and make approved routine changes.

   People stay in chargeRefunds, disputes, vulnerable customers and significant changes follow clear rules for passing to a person.

9. 09Finance, billing & administrationLink invoicing and payment follow-up

   Connect accounting, payment and customer systems to prepare invoices, match payments, follow approved steps for chasing late payers, and pass exceptions to staff.

   People stay in chargeAuthority to post entries, make payments, give credit or write off debt stays tightly controlled.

10. 10People, hiring & trainingAnswer staff questions from your own policies

    Use approved policies, rotas, skills records and training systems to answer staff questions and prepare development or cover plans.

    People stay in chargeAccess depends on role; private employee information and managers’ decisions need proper controls.

11. 11Operations & procurementLink stock, orders and schedules

    Connect stock, orders, schedules, job systems and supplier updates to predict needs and prepare coordinated actions.

    People stay in chargeOrders, substitutions, staffing changes and significant commitments need defined approval.

12. 12Knowledge, data & technologyLink your information and software

    Find the right information for each role and complete limited multi-step tasks across approved databases and applications.

    People stay in chargeIdentity checks, access rules, testing, logging and a plan for exceptions are needed before any system is changed.

13. 13Compliance, privacy & riskBuild the rules into everyday work

    Apply approved rules, access controls, record-keeping steps, required notices and audit trails inside connected business processes.

    People stay in chargeThose responsible for each control check its design, its exceptions and proof that it works.